Training Systems

How are we training our console operators?  This survey of over 350 individuals helps answer that question as well as compares us to the aviation and defense industries.

Dr. Beth Blickensderfer of Embrey-Riddle Aeronautical University developed a survey that was administered to over 350 individuals in the US and Europe to assess the status of training systems. The survey found that (1) most training is done by other operators who may not have the requisite skill set in training, (2) simulators are used infrequently, and (3) the training focuses on technical skills over non-technical (e.g., communication, troubleshooting, stress management)

The purpose of this effort is to review current training practices for process control operator training, and compare those practices with the current training standards in aviation and the military.
The proposed research will first identify possible gaps in current training practices for process operator control and also suggest possible mechanisms, strategies, and approaches to improve training effectiveness in the process control industry.

Is the oil and chemical processing industry fully utilizing the systems approach to training developed for aviation and defense?
Of particular interest to this project are identifying:
1. Training relating to hazard recognition
2. Training that prepares field operators to become console operators.

Many process plants employ a training program that has evolved over time at the facility. It may not utilize the best practices developed by the military and aviation industries in the systems approach to training as a way to impart and maintain high performance skills.

1. A summary of current process operator training practices, procedures, and strategies, as well as its similarities to, and differences from training in other domains involving complex tasks.
2. Recommendations for strengthening training systems in process control. Any recommendations would be consistent with the industry specific concerns and interests, the organizational culture and priorities, as well as the existing research literature on human performance, expertise, and training.
3. Engaging powerpoint presentation showing the current and possible future of training in process control.
4. Final report as per COP requirements.